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Hypervisor groups

A hypervisor group is a logical pool of hypervisors, for example by region or hardware tier. Plans deploy into a group and the panel picks an available hypervisor from it, so customers never pick a physical host themselves. Cloud Service shows groups to customers as “Locations” on the create-instance screen.

Groups also carry feature switches. Kubernetes, VPC networking, NAT gateways, VPN gateways, load balancers, managed databases, block storage, static IPs and GPU passthrough are all enabled per group, and high availability is configured per group.

In the admin panel go to Infrastructure > Hypervisor groups.

Hypervisor groups list

  1. Click Add Group. The Add Group dialog opens.

    Add Group dialog

  2. Fill in the fields:

Fields

Field What to enter Example
Name Internal label. us-east-ssd
Display Name Customer-facing name, shown as the location label. US East (NVMe)
Slug Short identifier used as the Kubernetes region label. Auto-derived from the name; lowercase letters, digits and hyphens. us-east
Country Shown as a flag next to the location. United States
Enable Kubernetes service in this group On only if customers may create clusters here. They also need at least one supported version registered. off
Enabled Off closes the group to every new resource an account can create in it, not just Cloud Service: Kubernetes clusters, VPCs, load balancers, volumes, managed databases, autoscaling groups, self-provisioned instances, and the location pickers for all of them. Admins can still place a resource here directly, and orders placed through an external billing module (WHMCS, Blesta, HostBill, Paymenter) still go through. on
Description Optional notes, internal use.
  1. Click Add Group. The group appears in the list.

Click the group to open its edit page. A row of tabs splits the settings; each tab holds one or more cards:

Hypervisor group detail page

  • General: Name, Display Name, Slug, Enable Kubernetes service in this group, Country, Enabled, Description, plus Select Hypervisors (assign hosts to the group) and Select Plan Groups (which Cloud Service plan groups can deploy here). High availability lives here too: Enable High Availability, Enable Fencing, Max Instance Restart Attempts and Hypervisor Health Failure Threshold. On Proxmox cluster groups, extra HA options control PVE restarts, relocations, failback and strict node placement. The Access card sits at the bottom of this tab: the group’s Visibility to customers. Public is available to everyone by default, Opt-in is listed but locked until you grant an account access, and Restricted is hidden entirely until granted. Grant or revoke individual accounts from each user’s Cloud Service tab; see Manage users.
  • Hypervisors: the Hypervisors in Group table, with a running count in the tab badge.
  • Compute: GPU passthrough, Images & autoscaling (which images customers may deploy here, and how the group grows) and MicroVMs (Firecracker sandboxes billed per second).
  • Networking: VPC (enable VPC and set overlay parameters: VXLAN range, L2 interface and MTU, VXLAN mode, default VPC bandwidth caps) and, once VPC is on, NAT gateway, VPN gateway and Load balancing cards.
  • Storage & backup: Static IP addresses, Block storage and Backups (backup mode, provider default policy, and the Backup Storage Credit rate per GB per month; see Backups).
  • Databases: Managed databases, shown once VPC is on; the tab badge reads off while the toggle is off.
  • Monitoring: Monitoring & metrics, shown once load balancing or managed databases are on.

Assign at least one hypervisor to the group, then point plans at it. The group becomes selectable on the create-instance form, and to customers as a location when your billing exposes it. Pending customer requests for opt-in locations appear under Infrastructure > Access requests and on the requesting user’s Cloud Service tab.

  • Customers cannot see the new group as a location. Check that Enabled is on, that Visibility is Public (or grant the account access), and that the group has at least one hypervisor assigned.
  • The Slug field is locked. Kubernetes clusters exist in this group. The slug is their region label and cannot change while clusters use it.
  • The Access card warns that accounts have resources here but no grant. Those customers keep what they already run but cannot create new resources in this location until you grant them access.