One post tagged with "Billing"

Version v2.2.4 is our first stable, generally available release. After a long beta cycle that delivered VPC networking, load balancers, object storage, managed databases, and managed Kubernetes, the platform now graduates to stable. This release is headlined by Integrated Payments and Billing, a complete, built-in way to take real money from customers without bolting on an external billing system. Customers top up their account credit directly with a card or wallet, receive automated tax-compliant invoices by email, and can request refunds, all from the same panel they already use to run their infrastructure. Operators get connectable payment gateways, configurable tax rules, promotions, know-your-customer verification, and a revenue dashboard with exportable reports and a daily income summary email. The release also brings self-service plan changes with automatic proration, a major expansion of the AI Assistant so customers and operators can now create and manage resources in plain language, and a comprehensive Admin REST API for automation and integration.

• [Feature] Integrated Payments and Billing - A complete built-in billing system. Customers add funds to their account balance and that credit pays for hourly Cloud Service usage. No external billing platform required. Works alongside the existing WHMCS, Blesta, and HostBill integrations for operators who prefer them.
• [Feature] Payment Gateways - Connect Stripe, Razorpay, or PayPal and start accepting payments in minutes. Multiple gateways can run side by side, and customers pick their preferred option at checkout. Payment confirmations are verified securely before any credit is granted.
• [Feature] Automated Invoices - Every successful top-up generates a sequential, tax-compliant invoice. The invoice is emailed to the customer with a PDF attachment and is always available to view or download from the billing area.
• [Feature] Tax Rules and Tax Profiles - Operators define tax rules by region. Customers fill in a tax profile with their business and tax-identification details, with built-in validation for European VAT identification numbers so business-to-business transactions are handled correctly.
• [Feature] Refunds - Customers can request refunds against eligible transactions, and operators approve and process them from the admin billing area. Credit and revenue records stay consistent throughout.
• [Feature] Promotions - Issue promotional codes that grant bonus credit or a discount at top-up time. Codes are validated live in the top-up flow before a customer pays.
• [Feature] Know-Your-Customer Verification - Optionally require identity verification before a customer can add funds or cross a spending threshold, so operators in regulated markets can meet their compliance obligations.
• [Feature] Revenue Dashboard and Reports - A dedicated billing dashboard summarizes top-ups, consumption, taxes, and refunds. Detailed revenue and transaction reports can be exported for accounting, and a daily income digest email lands in the operator's inbox every morning.
• [Feature] Billing Module SDK - A documented module framework lets developers add new payment gateways and ship custom billing front-end panels without modifying the core application.
• [Feature] Self-Service Plan Changes - Customers can upgrade or downgrade an instance to a different plan directly from the instance settings. The instance is resized and the hourly rate is re-rated automatically, with the change prorated to the hour so the customer is only ever billed for what they used at each rate.
• [Feature] AI Assistant, Now Manages Your Whole Stack - The built-in assistant moves well beyond answering questions. Customers can now ask it, in plain language, to create and manage instances, private networks and subnets, NAT gateways, load balancers, VPN gateways, managed databases, and Kubernetes clusters and node pools, with guided step-by-step flows that confirm the details before anything is built.
• [Feature] AI Assistant for Operators - Administrators get a parallel set of assistant capabilities covering the platform itself: creating and modifying hypervisors and hypervisor groups, storage and backup configuration, service plans and plan groups, DNS providers, security groups and IP sets, object-storage servers and plans, currencies and credits, and users, roles, email templates, images, and access keys.
• [Feature] Comprehensive Admin REST API - A large, consistent administrative API now covers compute, networking, storage, backups, billing, Kubernetes, databases, DNS, users and roles, and platform settings. Build custom automation, dashboards, and integrations against the same operations the admin panel uses.
• [Improvement] Usage Report Export - The Cloud Service usage report can now be exported for offline analysis and accounting. This fulfills the export option that was previously marked as coming soon.
• [Improvement] Streamlined Admin Navigation - The admin sidebar has been reorganized so the most-used sections sit at the top, and section headings are now searchable, making it faster to jump straight to a feature on a busy install.
• [Improvement] Consolidated Billing Settings - All billing thresholds, currency display preferences, and suspension rules now live in a single settings surface, removing a long-standing source of confusion where related settings were split across two places.
• [Improvement] AI Assistant Conversation Memory - Multi-turn conversations now correctly carry context from one message to the next, so follow-up questions and step-by-step deploy flows continue smoothly instead of starting over each turn.
• [Improvement] AI Assistant Pricing Clarity - Credit balances and resource pricing shown by the assistant are now always denominated in the customer's selected currency, so estimates match what the customer sees everywhere else.